Terms of Use

Ordering and Shipping Information
Orders are shipped every Friday if the product(s) is/are in stock. Products that are not in stock will be sent to you as soon as we receive them. We will notify you by phone if the product(s) is/are back ordered from the manufacturer. If you would like your order expedited, please call Laurice at (773) 587-9000 and let her know you would like your supplement order shipped out the same business day. All U.S. packages are sent FedEx ground. Packages sent overseas are shipped through USPS (United States Postal Service).

Online Orders
Shop online using our secure shopping cart

Phone Orders
For phone orders call Laurice, our office manager, (773) 587-9000 (Monday - Friday 9 AM -5PM CST and Saturday 9 AM - 1 PM CST).

Payment Options
We accept Visa and Mastercard. Your credit card will not be charged until your product(s) has/have been shipped.

Cancellation Policy
Orders can be cancelled until shipped, after which time, the Return Policy becomes effective (see below).

Return Policy
NDWELLNESS will accept returned items within 30 days of receipt for a full refund minus any shipping fees. If returning an item that was shipped to you at no charge, a $5.95 shipping fee will be deducted from your refund. Refrigerated products and special orders are non-returnable and non-refundable. Items must be properly packaged and returned at the customer's expense. We must receive these products unopened and in new condition with the seal intact. When you return products, please package them adequately and return via FedEx or USPS (United States Postal Service) to:

NDWellness
4753 N Broadway, Suite 910
Chicago, IL 60640

Heat Sensitive Products
Heat sensitive products are shipped via FedEx with an ice pack. Although the ice pack will melt during shipping, the product will retain its integrity. Probiotics are manufactured with overages that ensure label potency when exposed to extreme temperatures. Heat sensitive item sales are final.

Security
NDWELLNESS is committed to keeping your information private and safe.

Please Note: NDWELLNESS assumes no risk or liability for your use or misuse of information contained on this website. Health related and label information change frequently, and while every attempt has been made to ensure that the content on this site is accurate, you should continue to work closely with your healthcare practitioner while taking any supplements. Additionally, to comply with our return policy, the label should be reviewed prior to opening a product. Statements have not been evaluated by the Food and Drug Administration. Products are not intended to diagnose, treat, cure, or prevent any disease.

ND Wellness

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